of your information
want you to have confidence in how we use and hold your personal information.
We have in place
a range of GDPR tools, technical security measures designed to protect your
personal information from unauthorised use or disclosure, including password
protection on My Account. Delete or Edit your personal data, Request full
report of your personal data we hold, We are hosting our website in a reputed
How long we will store your information?
hold on to your information for as long as you have your account with ukpola,
or as long as is needed for us to be able to provide the relevant goods to you.
some circumstances, such as to meet our legal or regulatory obligations,
resolve disputes, prevent fraud and abuse, or enforce our terms and conditions,
we may hold on to your personal information after we’ve finished providing
services to you, or for longer than our general retention policy.
Your rights over your information
have many rights over your personal information and how it is used. The table
below sets out the rights which are available to you (depending on how we
collected your personal data) and how to make use of those rights.
you would like to make a request for any of the rights detailed
The Data Protection Officer
The Steam Mill Business Centre
Steam Mill Street
be aware that we will need to verify your identity before providing any
personal data to you. We do this to protection your information. We may also
ask you to provide us some additional voluntary information to help us process
your request more efficiently.
How to make use of those rights
Right to be informed about what we do with your information
personal information will keep you informed about how we will use this
Right to access your information
You can request access to the personal information we hold about you.
Right to correct your information
If you believe that the personal information we hold about you may be
incorrect, then the easiest way to correct this is through updating your
profile in My Account. If you don't want to do it this way or don't have a My
Account, you can ask for us to update your information.
Right to object to, or restrict, Ukpola using your information
In certain circumstances (including where we use legitimate interests
as set out below) you can ask us to stop processing your information or ask
for us to limit the ways in which we process this information. However we can
refuse a request in some cases - we will provide you with information
explaining why we have refused your request if we do this.
Right to delete your personal information (unless we have a reason to
Some people call this the "right to be forgotten". Unless we
have a reason for keeping your personal information (for example, where we
need this to provide a service to you ordeal with an ongoing complaint), you
can request for us to stop holding your personal information. If we need to
hold on to your information we will tell you why we need to do this when we
Right to stop direct marketing messages
You can do this easily through unsubscribing at the bottom of our
emails, updating your preferences in My Account, or by contacting us (see the
Marketing section below).
Right to portability of your information
You can ask us to move, transfer or copy your information so that you
can use this information in a different service. To the extent we are able to
do so, we will make this information available to you in a commonly used
format so that you can transfer this to another service.